Collection: IS Göta KIDS

Welcome to IS Göta team shop. We are pleased to see you here and we strive to offer the best possible user experience while using this service. Navigation should be pretty straight forward as in any Shopify based online store. Below you will find available collections along with products that are included in each of the collections. Further down is a short frequently asked questions section with topics related to placing orders. You can contact us any time to seek help, share your insights and suggestions.

OPENING TIMES
Shop will be open till ??.02.2025 23:59 
All orders will be produced and shipped after the shop closing date. Average production time is 4-5 weeks.

SHIPPING
Choose your preferred shipping method at the checkout
Personal delivery - standard or express shipping rates apply. 
Free club house delivery - use code ISGOTAFREE at the checkout.
Shipping costs to personal address depends on the shipping method chosen at the checkout.

ORDER TRACKING
To ensure best fit, please check our size guides before ordering. For standard shipping method we recommend to use PostNord tracking system or PostNord app.  You will receive shipping confirmation e-mail with tracking number and link once your order is shipped.

SIZING
We strongly recommend to use our size guides to determine correct size. You can find size guides by clicking on the link in the product view. Size changes may not be accepted if the size guide has not been followed. Learn more about sizing HERE. If you are unsure about sizing, feel free to contact us for assistance

PERSONAL ACCOUNT
Creating an account makes future orders easier and faster. To create account, click on the profile icon at upper right corner. You can also place an order without an account. 

Edgars Bertuks
edgars@truestorysport.com

FAQ

How to choose fitting options?

We offer two fitting options for most of our products. We have called those SLIM FIT and REGULAR FIT. Simply choose your preferred option from drop down list at the product view. You can determine correct fitting by using our size guides found in the link below product information. Feature is set to SLIM FIT option by default.

How to choose individual sizing adjustments?

We offer individual sizing adjustments for most of our products. Type of adjustments depend on product type (for example: +/- 5cm for shirts and tights). Simply choose your preferred option from drop down list at the product view and upcharge will be automatically added to product price. You can determine whether you need sizing adjustments by using our size guides found in the link below product information. Feature is set to STANDARD option by default.

How to place an order?

Start by choosing product, size and amount. Follow with fitting options, individual sizing adjustments if needed and click ADD TO CART button. Item will be aded to your cart and you can go to check out in next step or continue shopping. You will have to enter delivery address and payment details at the checkout. You can still update item count and size in the next step.

When will my IS Göta order be shipped?

Club items are made to order and all orders are produced in one batch once the shop is closed. Normally production takes 4-5 weeks and we will inform you in case of any delays. Standard shipping takes 5-7 days. Therefore final time of delivery depends on production time, size of the order, destination of consignment and delivery method. You can read more about delivery conditions HERE.

Contact us for help