Shipping and delivery
All club gear is made to order. To put it simple - production process starts at the moment order is finalised. There are no stock items available for club gear.
BULK ORDERS
Normally bulk order production takes 4-5 weeks unless otherwise agreed. Therefore the final time of delivery depends on individual conditions, size of the order, destination of consignment and delivery method. We will inform you personally in case of any delays.
DELIVERY = PRODUCTION + SHIPPING
PRODUCTION TIME:
- 4-5 weeks
SHIPPING TIME:
- Standard: 4-8 business days (1-3 in Baltics)
- FedEx economy: 2-5 business days
- FedEx express: 1-2 business days
SHIPPING PRICES:
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FREE STANDARD SHIPPING FOR ORDERS ABOVE 2000 EUR |
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| <1.5kg | 1.5-5kg | >5kg | ||
| BALTICS | POST | 5 EUR | 8 EUR | 10 EUR |
| OMNIVA | 5 EUR | 8 EUR | 10 EUR | |
| EUROPE | STANDARD | 8 EUR | 10 EUR | 15 EUR |
| FedEx ECONOMY | 12 EUR | 15 EUR | 25 EUR | |
| FedEx EXPRESS | 20 EUR | 25 EUR | *on request | |
| EUROPE | STANDARD | 8 EUR | 10 EUR | 15 EUR |
| FedEx ECONOMY | 12 EUR | 15 EUR | 25 EUR | |
| FedEx EXPRESS | 20 EUR | 25 EUR | *on request | |
CLUB ONLINE SHOPS
We offer two default options for club online shops. ALWAYS OPEN (AO) option and TIME WINDOW (TW) option. For ALWAYS OPEN option production starts at the moment order is placed and production time is 10-14 working days. For TIME WINDOW option all orders are produced in one batch once the shop is closed and production takes 4-5 weeks.
For online shops we offer deliveries to personal address or joint deliveries to club address.
Therefore the final time of delivery depends on shop type, individual conditions, size of the order, destination of consignment and delivery method. We will inform you personally in case of any delays.
DELIVERY = PRODUCTION + SHIPPING
PRODUCTION TIME:
- ALWAYS OPEN: 10-14 working days
- TIME WINDOW: 4-5 weeks
SHIPPING TIME:
- Standard: 4-8 business days
- FedEx economy: 2-5 business days
- FedEx express: 1-2 business days
SHIPPING PRICES:
|
FREE STANDARD SHIPPING FOR ORDERS ABOVE 150 EUR |
|||
| < 0.5 kg | > 0.5 kg | ||
| BALTICS | POST | 4 EUR | 6 EUR |
| OMNIVA | 4 EUR | 6 EUR | |
| EUROPE | STANDARD | 8 EUR | 10 EUR |
| FedEx ECONOMY | 10 EUR | 12 EUR | |
| FedEx EXPRESS | 15 EUR | 20 EUR | |
| WORLD | STANDARD | 12 EUR | 15 EUR |
| FedEx ECONOMY | 15 EUR | 20 EUR | |
| FedEx EXPRESS | 25 EUR | 30 EUR | |
We ship Worldwide with exception of russia and belarussia.
If you have any questions or suggestions regarding our shipping policy contact us on info@truestorysport.com
SHIPPING METHODS
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+ 1-2 business days |
 |
+ lower costs |
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+ lower costs + 1-3 business days (Baltics) - no tracking available |